Family members of late Daniel Owuso, a customer with First City Monument Bank (FCMB), are calling on authorities of the bank to compensate them over the death of their father and brother.
Owuso, a native of Ilelema, in Asari Toru Local Government Area of Rivers State on Monday, April 26, slumped and died over the refusal of the bank’s officers to attend to him at their Education bus stop branch in the Diobu axis of Port Harcourt.
The deceased, who was very sick, died of frustration and alleged unfriendly treatment by the customer service attendants at the bank, who insisted that only a court affidavit will allow them honour a withdrawal request by his son known as Damiete Owuso.
A family member of the deceased told NigerDeltaConnect, that the death was avoidable if only the bank had accepted to attend to the man’s son who was his next of kin, after he had explained the desperate situation they were facing.
“Our brother wouldn’t have died if not for the overzealous attitude and negligence of the staff of FCMB Education branch in Mile one, Diobu. He was sick, and his son, who was nursing him needed to use his ATM card to withdraw money to buy drugs but the card had expired.
“Since the card had expired he decided to go to the banking hall last week Friday to withdraw money from his father’s account but despite all his explanations they refused and told him to go and get an affidavit from the court. Who doesn’t know that courts are on strike?”
“At the end our brother died. He died right there at the bank. In front of the bank premises after vomiting for so long. Is that what we should go through for our own money?”
“All we’re asking for is justice. We want the management of the bank to compensate the family for our loss. We know that no amount is enough to bring back our brother but the bank must take responsibility and do something to assuage our feelings”.
The bank is yet to make any offical statement concerning the incident as at the time of filing this report just as efforts to reach its management yielded no result.
However, following the unfortunate demise of Owuso, some residents in Port Harcourt have called on the family to take legal action against the bank as soon as the ongoing judiciary workers strike is called off.