The Port Harcourt Electricity Distribution Company (PHED) has called on electricity consumers to stop accusing it of over-billing and rather seek audience to clarify any perceived anomaly or injustice.
He urged consumers of electricity to always engage its officials in dialogue to avoid controversies and for their concerns to be addressed.
“Let’s engage, let’s talk about the problems, show me the bill, and if we are wrong, we will self-correct and do the right thing, we are in this business together.
“There is no PHED without customers, so why would I want my customers to be aggrieved then what pays my salary at the end of the month is from them?
“One of the issues we have is that customers do not know their tariff, that is why I said when a customer is informed, if I can seat with the customer, tell me the problem and let’s talk it over”.
Owuri also took time to explain why the prepaid meters are sold to consumers, which has been another issue of concern to many people.
“There are two schemes currently running, the meter access provider, in PHED, we have a metering gap of one million, we are on phase zero now, in phase zero, PHED got 79,100 meters, so what we quickly did was to map out areas we can give meter, like Rumuodomaya, Eliozu, GRA, Eagle Island.
“If you cannot wait for these phases, you queue into MAP, (meter access provider) where you can get your meters, there are vendors, you pay them and get your meter”.