VULTe, Polaris Bank’s much-anticipated digital banking platform, has been unveiled.
Chairman of the Bank, M K Ahmad, said at the unveiling ceremony that Polaris’ corporate aim is to provide customers and non-customers with a 24-hour seamless operation, which led to the pursuit and now implementation of VULTe.
This is a significant step forward in our quest to build a solid, digitally driven retail brand. We were very focused on the type of bank we needed to construct and the route we needed to go when we began the Polaris journey almost three years ago. The rapid pace of change in financial service provisioning, as well as our company’s apparent technology defined outlook, influenced this decision.
“We are therefore bringing VULTe to the market place today. And this is not another mobile App, but one with a world of difference, a mobile digital bank. This is your bank in your hand, affording you total control of your financial service needs. With VULTe, you serve yourself, the way you want to be served,” Ahmad said.
Mr Innocent C. Ike, the Bank’s Acting Managing Director/CEO, said in his keynote address that the new banking platform is “returning all powers to the consumer as sovereign.”
Customers can now enjoy an unrestricted, contactless, and refreshing banking experience at the tip of their fingers, thanks to the newly launched VULTe app, he said.
“With VULTe, we affirm our resolve to serve the customer better and make their banking experience, more pleasurable. Therefore, we will continue to launch an array of banking products to cater to the varying needs of our diverse customers.”
“As a Polaris Bank customer, you are at liberty to decide your banking experience because we have placed the Bank in your hand 24/7,” Ike said, elaborating on the premium value the Bank puts on its customers with the VULTe. You now have complete control of how you serve yourself; customer service has given way to customer self-service.”
The bank’s Chief Digital Officer, Mr Bamidele Adeyinka, gave a practical demonstration of the VULTe application’s uniqueness to the delighted guests as the event’s highlight.