Access Bank has strongly refuted allegations that N500 million went missing from a customer's account, following claims made by social media influencer Martins Vincent Otse, also known as VeryDarkMan (VDM).
The bank addressed the accusations in a statement issued on Sunday, assuring customers of its commitment to secure and ethical banking practices.
In a viral video, Otse accused Access Bank of involvement in fraudulent activity related to the account of a deceased customer, alleging that N500 million had been stolen. The video quickly gained traction on social media, prompting widespread concern. However, Access Bank acted swiftly to dismiss the allegations as untrue.
The bank’s official statement clarified that it had thoroughly investigated the matter, both internally and through independent reviews, and found no evidence to support the claims. "We are aware of the video circulating on social media with baseless allegations regarding missing funds," the statement said. "We want to assure our customers that the security of their funds is our highest priority. No amount of money, including N500 million, is missing from any account."
Access Bank also reaffirmed its commitment to upholding the highest standards of customer service and ethical conduct. The bank stressed that it takes every necessary step to ensure the safety and privacy of its customers' accounts, and that all actions taken were in full compliance with regulatory guidelines.
The bank's response also included a reminder to the public to be cautious when consuming information from unverified sources. "We encourage everyone to rely on trusted and factual information rather than sensationalized claims," Access Bank said, urging individuals to verify the accuracy of information before sharing it.
The allegations made by Otse have sparked considerable debate online, with some questioning the bank's handling of the situation. However, Access Bank remains confident that its reputation for transparency and security remains intact. The bank emphasized that such claims, if left unchecked, could potentially cause harm to the integrity of the financial system and the trust that customers place in banks.
In closing, Access Bank reassured its customers that the matter was being closely monitored and any further concerns would be addressed promptly. The bank called for continued support from its customers and urged the public to disregard the unfounded rumors circulating on social media.
